Shipping
We strive to mail orders within 2-3 business days, but we can often get them out faster.
All orders shipped to the contiguous 48 states in the U.S. over $100 will receive free standard shipping. All orders under $100 will be charged $6 for standard shipping.
Priority shipping is available for $15.
International shipments are not available at this time.
Whenever possible, we re-use shipping materials including boxes, bubble wrap, packing peanuts, etc.
In-Store Pickup
All in-store pickup orders will be ready for pickup within 24 hours of the order being placed.
In-Store Pickup for online orders are only available at the Staunton Latitudes location.
You are more than welcome to call the store at (540) 887-9670 upon arrival and a retail associate will gladly bring the order to your car.
If you'd prefer, you can also pop in the store and pick up the order at the counter instead.
Returns
Products may be exchanged or returned within 30 days of receipt of product if you are not completely satisfied. Please email staunton@latitudesfairtrade.com to initiate the return. If you received something damaged or in error we will provide return shipping. Customer is responsible for return shipping in all other cases.
*Grocery items may not be returned or exchanged.
Return times may vary, depending on your shipment selection, but we will process returned items and refunds within 2 business days of receiving the product.
Payments
Local store coupons, local store gift certificates and store credit cannot be used to purchase items on the website. They are only redeemable on in-store purchases at the specific store from which they originated. Customer loyalty points do not accumulate with online purchases.
